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Keynotes

Anton Friedl
Consulting for Automation & Digitalization, Herzogenaurach, Germany

Meeting Industry 4.0 Challenges with S-BPM

Industry 4.0 challenges machines and stakeholders to get connected as a collaborative community. Besides cyber-physical system-based manufacturing, service innovation has become crucial for production industries. The lecture paper addresses major design challenges when transforming production systems towards informed collaborative decision taking bodies in a subject-oriented way: Machine and human interaction supporting emergent behavior, resource management, including sensor and controller networks, as digital systems can be adapted to needs on-the-fly, product and process quality as control parameters of those systems, and cloud and Big Data architectures as service and process infrastructure.

 

Peter Forbrig
Full Professor of Software Engineering, Universität Rostock, Germany

BizDevOps and the role of S-BPM

Fitzgerald and Stol characterised continuous software engineering in their paper from 2014 as BizDev (business strategy – development), DevOps (development -operations), and continuous innovation. The talk will revisit this perspective and discuss some possible improvements.

The whole approach is very important for agile software development. Additionally, in the talk it will be discussed how the usage of S-BPM might lead to BizDevOps or even BizOps. In this way the silo walls between business strategy, development, and operations will be knocked down. Business success can be immediately measured during operations. Tool support during operations is already available for such an approach.

 

Albert Fleischmann
InterAktiv Unternehmensberatung, Germany

S-BPM: Mission Impossible (The first 10 years of S-BPM)

Being announced as novel approach to Business Process Management and established in academia and industrial practice, in this lecture S-BPM  will be revisited in terms of its achievements and upcoming challenges. 

 

 

Regular Program

Not yet available

Workshops

Christian Stary
JKU, Business Informatics - Communications Engineering, Linz Austria
Georg Weichhart
Profactor, Pro2Future, Steyr Austria

Digitalization: Knowledge Work, Learning, and Industry 4.0

This workshops collects findings and experiences from digitalization projects. Such projects require a body of socio-technical techniques and tools to manage disruptive interventions and processes for project-participants with heterogeneous backgrounds. One of the latest developments, cyber-physical systems require the vertical and horizontal process integration of processes, in order to support organizational goals by digital means, as these developments aim for servitization and industrial re-engineering at the same time. As such, they trigger learning processes involving stakeholders from various professions and work areas. Their knowledge needs to be recognized, elicited, and shared in novel ways.

In order to foster structured interaction we would like to address essential process-relevant digitalization challenges, among them:

  • Which role(s) can knowledge management systems and (e-)learning support systems play for triggering and guiding digitalization processes?
  • Which (S-)BPM concepts could facilitate stakeholder perception, engagement, and active participation when handling complex situations?
  • How could a focus on communication in Industry 4.0 help overcoming architectural and semantic interoperability problems?
  • How could traditional and historically grown valid knowledge on process engineering be transformed to timely collective wisdom?

We aim at attracting novel research and practice at the intersection of the areas Knowledge Management, Digital Production, and Learning Support by bringing together practitioners and researcher from these communities. Putting fundamental challenges of process digitalization to the center of interest will be facilitated through interactive dialog and discourse.

 


 

Wolfgang Hofkirchner
Bertalanffy Center for the Study of Systems Science, Vienna Austria
Christian Stary
JKU, Business Informatics - Communications Engineering, Linz Austria

Towards Common Process Understanding in Collective Welfare

Although collective welfare and the development of common goods are well shared concepts, role-specific behavior descriptions could be used to explain more accurately underlying systems and development processes. Respective representations could enclose theories like complex adaptive systems, emergence or evolutionary dynamics, as we can take some concepts from information and social sciences for deriving in-depth understanding of the behavior of involved entities. Also, we could understand societal development like a System-of-Systems in where its stakeholders strive for a common welfare and the equilibrium of the system of which they are members. 

We are interested in fundamental issues, such as

  • Will all the members of a collective welfare system need to behave in a way in which its maximum payoff is the equilibrium of the system, and in some sense a ‘standardized’ pattern?
  • Do they act as a whole besides individuals like they obey a rule in where they prefer to work for the welfare of the collective besides the individual welfare? 
  • What type of behavior does a ‘globalization’ or networking process have to have to allow for designing and envisioning common systems in terms of offerings, currencies, work, finding their ‘equilibrium’?
  • Ethical machines, machine ethics, or common moral grounds?

We aim bringing together practitioners and researchers from systems, information, and social science with process engineers, as these communities could attract novel research and practice at the intersection of the mentioned areas. Of particular importance are theories and concepts underpinning modeling and emergence of processes in complex adaptive socio-technical systems.

 


 

Stijn Hoppenbrouwers
HAN University of Applied Sciences, Arnhem & Radboud University Nijmegen, The Netherlands

Alexander Nolte
University of Pittsburgh & Carnegie Mellon University, Pittsburgh, USA

Stefan Oppl
Johannes Kepler University, Linz, Austria

Workshop „Subject-oriented BPM for community support“

The workshop strives to develop an understanding of how human-centric approaches to business process management can be used to support communities pursuing a particular, shared aim during the different phases of their operation. Communities can be formally established with clear, externally motivated aims or emerge informally from a group of like minded people. They can operate based on loosely coupled interaction or tightly interwoven collaborative work practices. The workshop is particularly interested in discussing how human-centric BPM can be used to support these different community concepts and elaborate on the differences and transition pathways between them. We welcome submissions from all areas of research on community support, including (but not limited to) user communities, stakeholder communities, open source communities, communities of practice or all forms of work communities, i.e., communities that follow the shared aim of producing specific products or services for an external or internal target group (following Alter, 1999).

Such diverse communities require different facilitation settings and supporting instruments, which need to be deployed dynamically according to the needs of the participants. Subject-oriented and human-centric BPM instruments can offer structural and behavioural support when operating in or transitioning between different forms of communities. As such, they could be used to offer guidance during early phases of community building, document learnings and identify room for improvement, as well as perpetuate developed practices in settings with dynamically changing participants.

In order to explore the potential of human-centric BPM for supporting communities of practice, we invite contributions addressing, but not limited to, the following questions:

  • Which requirements on socio-technical support for CoP-operation and -development can we identify from the conceptual foundations of the area and from practical case studies?
  • Which BPM concepts and instruments can be useful to support CoP-operation and -development in and across the different phases of their existence?
  • How can a focus on community-support inform the design of human-centric, process-oriented information systems?
  • How can we balance the needs for operational effectiveness and individual development of community members by actively deploying process-oriented support instruments?
  • Where are the major gaps in current BPM methods and tools that prevent them to be effectively in community-driven work processes?

We aim at attracting novel research and practice at the intersection of the areas Knowledge Management, CSCW, (human-centric) BPM and Learning Support by bringing together practitioners and researcher from these communities. Exploration of the design space will be facilitated through interactive dialog and discourse.